Product Information

Frequently asked Questions

1. What makes your fragrances odor-eliminating?

Our fragrances are specially formulated with advanced odor-neutralizing technology. Instead of simply masking unpleasant smells, our scents actively eliminate them, leaving your space genuinely refreshed with a luxurious aroma that lingers.

2. How are your fragrances different from standard air fresheners?

Unlike typical air fresheners, our fragrances are crafted with premium, high-quality ingredients and a meticulous attention to detail. We focus on creating sophisticated, long-lasting scents that elevate your home's ambiance, providing both a sensory delight and effective odor elimination.

3. Can I customize my own fragrance?

Absolutely! We offer a bespoke customization service where you can collaborate with our Founder & Master Perfumer to create a scent uniquely tailored to your preferences. Please contact us to begin your personalized fragrance journey.

4. What is the difference between the blue and clear bottles?

Our blue and gold bottle represents our standard collection, embodying elegance and quality suitable for any space. The clear and gold bottle, adorned with the Callegria logo, is our premium offering. It's designed to complement your collection of high-end perfumes and colognes, serving as both a luxurious fragrance and a statement piece.

5. Are your fragrances safe for pets and children?

Yes, our fragrances are formulated with non-toxic, high-quality ingredients that are generally safe for use around pets and children. However, we recommend using them as directed and keeping them out of reach to prevent accidental ingestion or misuse.

6. What is the shelf life of your fragrances?

Our fragrances have a shelf life of approximately 24 months when stored properly. To ensure longevity, keep the bottles in a cool, dry place away from direct sunlight and heat sources.

Usage and Care

7. How should I use and store my fragrance?

  • Usage: Spray the fragrance into the air in any room you wish to refresh. For optimal results, spray in the center of the room and avoid spraying directly onto fabrics or near open flames.
  • Storage: Store the bottle upright in a cool, dry place away from direct sunlight to maintain the integrity of the scent.

8. Can I use the fragrance on fabrics or as a personal perfume?

Our fragrances are designed to be safe for use on fabrics, allowing you to refresh your linens, upholstery, and other textiles with our luxurious scents. However, they are not intended for use on skin and should not be used as a personal perfume. For optimal results:

  • Application: Spray the fragrance lightly from a distance of 8-12 inches to ensure even distribution.
  • Test First: We recommend testing on a small, inconspicuous area of the fabric first to ensure there is no discoloration.
  • Avoid Over-Saturation: A light mist is sufficient; over-saturating the fabric may dampen it temporarily.

By following these guidelines, you can safely enjoy our scents on your fabrics, enhancing your home's ambiance without concern.

Ordering and Shipping

9. What are the shipping options and delivery times?

We offer the following shipping options:

  • Standard Shipping: Delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.

All orders are processed within 1-2 business days. Delivery times may vary based on your location and any unforeseen carrier delays.

10. Do you offer international shipping?

Currently, we don't ship outside of the U.S. Please refer to our Shipping Policy page or contact customer service for more information.

11. What is your return and exchange policy?

Due to the nature of our products and for quality assurance, all sales are final, and we do not accept returns or exchanges. If you experience any issues with your order, please contact our customer support team within 7 days of receiving your product, and we will do our best to assist you

12. What inspired the creation of your fragrance line?

Our home fragrance line was inspired by our passion for excellence in home care. As owners of a professional cleaning service, we sought to find an air freshener that matched the high level of service we provided. After years of perfecting our formula, we created a collection that adds a luxurious touch to every home, enhancing the beauty we've worked hard to reveal.

13. Do you use sustainable materials in your packaging?

Yes, we are committed to sustainability and strive to use eco-friendly, recyclable materials in our packaging. Our goal is to provide luxurious products while minimizing our environmental impact.

14. How can I contact customer support for further inquiries?

We're here to assist you! You can reach our customer support team via:

  • Email: callegriahomeaccents@gmail.com
  • Contact Form: Visit our Contact Us page to send us a message directly.

We aim to respond to all inquiries within 24 hours.

Additional Information

15. Do you offer gift wrapping or special packaging?

At this time, we do not offer gift wrapping or special packaging services. However, rest assured that each of our products is thoughtfully packaged to ensure it arrives safely and presents beautifully upon opening.

16. Are there any care instructions for the premium clear bottle?

The premium clear bottle is designed to be both functional and decorative. To keep it looking its best:

  • Wipe the exterior with a soft, dry cloth to remove fingerprints or dust.
  • Avoid abrasive cleaners that could scratch the glass or gold detailing.
  • Display it away from direct sunlight to preserve the fragrance quality.